Skipper Support Center

Contact Us

Need help? We’re here for you:

• Email: support@getskipperapp.com
• Response time: Within 24 hours

Quick Help

Common Questions

1. How do I start using Skipper?
   • Download the app from the App Store
   • Sign up with your phone number
   • Grant necessary permissions
   • Start making calls!
2. What permissions does Skipper need?
   • Phone access (for making calls)
   • Microphone access (for call audio)
   • Notifications (optional, for call updates)
3. Is my data secure?
   • Yes! We use industry-standard encryption
   • Call data is stored securely
   • See our Privacy Policy for details

Troubleshooting

1. Call not connecting?
   • Check your internet connection
   • Verify phone permissions are enabled
   • Ensure you have sufficient account credits
2. Audio issues?
   • Check microphone permissions
   • Verify your device’s volume settings
   • Restart the app if issues persist

Account Management

• Delete Account: Go to Profile Settings > Delete Account
• Update Information: Profile Settings > Edit Profile
• Billing Questions: Contact support@getskipperapp.com

Business Hours

Our support team is available:

• Monday-Friday: 9am-5pm PT
• Weekend: Limited support for urgent issues